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Policies at The Candlelight Inn
CHECK-IN & CHECK-OUT
Guests are welcome to arrive from 3:00 pm onwards. If you’d like an introduction on arrival, April and Mike are always available from 3:00 – 5:00 pm. Alternatively, all guests are provided with self check-in instructions prior to their stay to accommodate later arrivals. If plan to arrive late in the evening, please be mindful of noise and the other guests.
Check-out is at 10 am. Please respect this timing as The Candlelight is a small operation and the time is required to ensure the cleanliness of the guest rooms.
BOOKINGS & PAYMENT
The Candlelight has a two night minimum stay policy, and allows a maximum of two guests per room.
A Mastercard or Visa card that has a valid expiry date will be required for your reservation. At the moment, The Candlelight does not require a deposit in order to book. If you wish to pre-pay, simply click the button that appears after you secure your booking through Stripe. Alternatively, payment can be made on premises with Visa or Mastercard, debit, cash or e-transfer. There is a BMO located just down the street from the Inn if needed.
CANCELLATIONS
Please notify The Candlelight as early as possible if you need to cancel. If it’s within 14 days of arrival, or there is a no-show, the full amount of your booking will be charged. For groups reserving three or more rooms, there is a 30 day cancellation policy. Should you need to cancel one night of a two night booking, the payment will still be taken for the entire two night booking.
The Candlelight has no control over weather, illness, or travel delays – the cancellation policy will also take effect for these conditions. Travel insurance is your best option to safeguard against potential unforeseen circumstances.
HOUSEKEEPING
With the privacy of guests in mind, and as a small two-person operation, The Candlelight does not offer daily housekeeping. Guests are always entitled to fresh towels, a new garbage, or bath amenity refills on request. If there’s anything you’re missing, just ask!
PETS & KIDS
The Candlelight is a 19+ property. For several reasons, including proximity to the rocky shore and the layout of guest rooms, it’s not an ideal accommodation option for guests wishing to stay with children. We are happy to provide recommendations for family friendly alternatives.
The Candlelight Inn does not allow animals. If a guest turns up on arrival day with an animal, they will unfortunately be turned away and have their booking treated as a cancellation (no refund). Exceptions can be made for service/support animals, with documentation provided. The owners do have a dog of their own on premises but he is kept out of the guest areas.
CONDUCT ETC.
The Candlelight is a smoke-free property and this is strictly enforced. Guests can smoke in the backyard area only.
After 10pm, please be respectful of other guests and try to keep noise to a minimal level.
The Candlelight Inn reserves the right to charge for avoidable damage to rooms and linens. You will be charged the full daily rate if a room is put out of use through unreasonable or avoidable damage.
Your hosts, April & Michael
When we first came to the West Coast of Newfoundland, we couldn’t stop pinching ourselves. What a unique, magical, stunning piece of the planet! After seeing the opportunity in The Candlelight (and what an amazing job the former hosts, Pete & Diane, had done with the business), we dove in head first. We think Gros Morne, Rocky Harbour, and The Candlelight are truly amazing and we want to share these special places with our guests.
An avid traveller, hiker and home chef, April has worked in various tourism and marketing roles which led to her wanting to open an accommodation business of her own. Michael also likes to hike and travel and is a talented jack-of-all-trades. Beyond The Candlelight, he works in libraries and digitization.
We look forward to contributing to your incredible Newfoundland experience!
-April & Michael
Frequent queries
There’s a lot to be said for quiet neighbors. The yard of The Candlelight backs onto an active cemetery owned by The United Church (formerly in the white building across the road from us). As one might find in many coastal NL towns, local families have a tradition of laying their loved ones to rest near the ocean. The cemetery is open to the public and still sees regular services throughout the year. The cemetery also provides a direct path to the shore, and we embrace it as part of the unique view we have of the harbour. Interestingly, the cemetery belonging to The Salvation Army Church (our original building) is behind the Rocky Harbour Town Hall a few doors down!
The Candlelight Inn started out as a Salvation Army church in the 1980s and was renovated into a B&B by a local innkeeper. His business was handed over to Pete & Diane from Alberta/Ontario, who made many improvements and solidified its reputation as one of the top accommodation establishments in Newfoundland. Upon their retirement they passed the keys over to a Polish/Canadian couple (Michael & April) who continue to expand on the excellent location, service and features it provides.
The Candlelight is a 19+ property. For several reasons, including proximity to the rocky shore and the layout of guest rooms, it’s not an ideal accommodation option for guests wishing to stay with children. We are happy to provide recommendations for family friendly alternatives.
The Candlelight allows no more than two guests per room. Every room has one Queen-sized bed and there are no cots available. We are happy to provide recommendations for accommodation options better suited to groups.
Since new ownership in 2024, The Candlelight has transitioned away from the traditional “B&B” model and broadened its scope to better reflect guests’ desire for flexibility and convenience. This also keeps the casual social atmosphere alive while allowing guests to engage with each other as actively as they wish without a formal table setup.
The Candlelight offers an open breakfast buffet between 7:00 – 9:00 am. Guests are free to come into the shared dining area as they please and choose to sit at a communal table or at a smaller two-person table.
As The Candlelight is a small two-person operation, the fresh high-quality buffet was designed to provide guests with the best possible experience. For those who can’t start their morning without bacon and eggs, there are vouchers available to use at Java Jack’s, a great restaurant just two minutes down the street (vouchers upon request, limit one per guest per day).
While cross-contamination is always a possibility, every effort is made to provide suitable breakfast options for those with dietary restrictions. The Candlelight offers nondairy milk and butter alternatives as well as gluten-free bread. Vegan biscuits are also available on request. If you have a serious, life-threatening allergy, please advise us in advance of your arrival.
The Candlelight has no control over weather conditions, family illnesses, guest illness, or ferry/ flight cancellations or delays. The Inn is a seasonal operation and relies on summer bookings in order to remain sustainable, and therefore it is not possible to grant refunds within our two-week cancellation period. Travel insurance is your best option to safeguard against potential unforeseen circumstances.
The Candlelight Inn does not allow animals. If a guest turns up on arrival day with an animal, they will unfortunately be turned away and have their booking treated as a cancellation (no refund). Exceptions can be made for service/support animals, with documentation provided. The owners do have a dog of their own on premises but he is kept out of the guest areas.
If you’re renting a car, please be sure to book in advance as supply can run low closer to the high season. Similarly, if you plan to take the ferry, it’s better to book sooner than later.
Restaurant reservations are usually not required at casual establishments unless you’re in a large group. For fine dining options, it’s best to make reservations two weeks in advance.
Activities that our guests tend to book in advance include:
As The Candlelight is a small, two person operation, it can be a challenge to accommodate requests for early check-in or late check-out. It is important to have enough time to ensure proper cleanliness and comfort of guest rooms. That said, please don’t hesitate to ask and your request might be granted if the schedule allows.
The Rocky Harbour municipality is technically separate from Gros Morne National Park for zoning reasons, but it is at the heart of it and surrounded on all sides by the park and the Atlantic. Some Gros Morne attractions are just a five minute drive from The Candlelight.
You don’t need a pass to drive through Gros Morne, however, you do need a pass displayed on your vehicle dashboard any time you park in a Parks Canada lot. Day or annual passes are available at the following locations:
With the privacy of guests in mind, and as a small two-person operation, The Candlelight does not offer daily housekeeping. Guests are always entitled to fresh towels, a new garbage, or bath amenity refills on request. If there’s anything you’re missing, just ask!
Individual guest rooms do not have microwaves, but The Candlelight has a shared common area where a microwave, kettle, teas, coffee, hot chocolate, filtered water, and ice are always available.
The Candlelight offers free parking as part of your stay. There is a large gravel driveway with ample room for guest vehicles.
Cell service is very limited in Gros Morne, so it’s best to assume you won’t have access to any networks once you depart Rocky Harbour. We suggest you download any tickets, maps, or other important information requiring data before you head out for the day. For those arriving at the Deer Lake Airport, please note there is limited service on the drive from Deer Lake to Rocky Harbour.
